Signing up and completing onboarding (Starter, Growth, Business are the plans available afterward) is free and requires no card. This policy applies from your first payment onward — there is no trial period to account for.

Monthly subscriptions can be cancelled at any time from Settings; cancellation stops the next billing cycle and no partial-month refund is issued for the current cycle. Annual subscriptions cancelled mid-term are refunded on a pro-rated basis for unused full months remaining.

Paid add-ons (QR stickers, standees, NFC cards) are physical goods and are refundable only if defective or undelivered. All prices exclude 18% GST.

To request a refund, write to hello@starboard.app with your account email and invoice number.